We have prepared a list of Frequently-Asked-Questions for your review. If you don't find your question below, or need any futher information, please contact us.
1. What is Broadband?
A group of technologies (DSL and Cable) that provide high-speed internet access, for either home or business using standard telephone or TV cable wiring.
2. What is VOIP?
Voice Over Internet Protocol is the transmission of voice traffic over IP-based networks. Intended for data networking, the success of the technology has led to its widespread use in both residential and business markets.
3. Is EtherSpeak an Internet Service Provider (ISP)?
No, you’ll need to get high-speed internet connection through an ISP.
4. Can I keep my existing phone number?
In most cases yes! Call our 24/7 technical support hotline so we can quickly inform you if you can keep the number. If you keep your number, we’ll send you an additional phone number. Use one for voice calls, and the other for Email and fax calls. Otherwise, we’ll send you two phone numbers.
5. Is there a set-up fee?
Because of the superior quality, state-of-the-art features, and high costs of manufacturing the exceptional 57i CT Aastra IP Phone, there is a one-time set-up fee of $295. Get most of your investment back by continuing our service for one-year. To learn more, please view our latest promotions.
6. Is there an activation fee?
No! There is no activation fee, and no hidden fees.
7. Is there a fee to upgrade the service?
Absolutely Not! Upgrade your plan anytime at no additional cost! We want you to get the best plan individually catered to your specific needs.
8. Does my computer have to be powered on in order to receive calls?
No! All you need is a high-speed internet connection, and you’ll get calls even if the computer is powered off!
9. Is technical support included in the service?
Our 24/7 technical staff are there to support all your needs at no extra cost!